Headoni

A Calmer, Faster Support Stack

The DeskYour TeamActually Opens.

One flexible engine for every ticket your team handles. Customer support, ITSM, internal helpdesk, same workspace, same speed, configured to fit how you actually work.

Free during launch. No credit card. Cancel anytime, though we hope you don't.

Tickets Per Desk

0

Per-Seat Fees

<5min

Custom Domain → Live

100%

Yours, Branded

The Idea

Depth Without The Clutter. Headoni Stays Out Of The Way Until You Need It.

Custom fields, SLA pause rules, action chains, custom domains with auto-issued TLS. The depth is there when you reach for it. The rest of the time it's a calm, fast workspace that loads in milliseconds and stays out of your way.

Everything An Inbox Should Already Do.

Full Feature List
01

One Inbox, Many Departments

Each department gets its own SMTP and IMAP. Inbound mail becomes tickets. Outbound goes from the right address.

02

Tickets That Match Your Work

Custom fields per type. Statuses you rename, with neon accents. Priorities the SLA actually respects.

03

Actions, Not Macros

Build a chain of blocks once. Run it on a ticket or fifty. Set status, send a reply, move department, tag, snooze.

04

SLA With Business Hours

First response, resolution, paused on awaiting reply. Breach alerts hit the agent who owns the ticket.

05

Custom Domains, White-Label

Point support.yourcompany.com at us. Add a TXT record. Click verify. Get a TLS cert. Your portal, your color.

06

A Workspace Agents Like

Live updates. Inline edits on the info pane. A composer with a slash menu. A timer that pauses when you walk away.

Try It

Spin Up A Desk In Under Five Minutes.

Free during launch. We'll email you before that changes.

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